Return Policy

ORDERING:  You are responsible for ordering the correct size and quantity you need.  Since I only order exactly what you pre-order, I usually don't have extras to trade and exchange.  Please double check your size, neck style, color (if applicable) before checking out.  Also, the item description includes all necessary details of the shirt including, but not limited to, Brand, Color, Fit, Sizing Info, Arrival Estimate, etc.  Please review the description prior to checkout to clear up any confusion.  After an order has been placed we cannot cancel the order.

RETURNS/REFUNDS/EXCHANGES:  All items are custom to you and your order and therefore no returns, refunds or exchanges will be allowed on any items. 

DAMAGED/DEFECTIVE MERCHANDISE: Please inspect your merchandise before wearing and washing!  Damaged Items MUST be accompanied with the mailer they were mailed in.  Unfortunately, after 3 days have passed since you have received your item, they can not be refunded or exchanged.   You need to email us at: whimsywearteesandthings@gmail.com within 3 days to start the return process; please include pictures of the damage AND of the mailer.  Whimsy Wear is not responsible for items damaged while using scissors to open packages.

WASHING INSTRUCTIONS: Every order has a washing instruction card included for your benefit. Whimsy Wear always suggests washing on cold water with no fabric softener, inside out and hang dry. (If you must dry in the drier, tumble dry only on low heat) Shirts with crystals, rhinestones, patches or foil, wash on cold water inside out and must be hung dry. 

 

Whimsy Wear is here to help make your shopping experience the best yet and we hope you find something that you can't live without! If you have any questions, feel free to email us at: whimsywearteesandthings@gmail.com.